Shipping

Provided below is information and requirements to ensure your purchases get to you with no implications.
Please note that delivery times listed are estimates and commence from the date your parcel is shipped. We aim to dispatch all orders placed before 12PM AEST on the same day. For orders placed on Saturdays and Sundays, your order will be lodged the following business day.

 

S T A N D A R D   S H I P P I N G   |   A U S T R A L I A 

• Free on all orders
• Delivery in 2 - 8 business days from shipment 

 

E X P R E S S   S H I P P I N G   |   M E T R O   |   A U S T R A L I A 

• Express shipping is $15.00  
• Delivery in 1 - 3 business days from shipment 

 

E X P R E S S   S H I P P I N G   |   R U R A L   |   A U S T R A L I A 

• Express shipping is $15.00  Australia-wide
• Delivery in 2 - 3 business days from shipment 

   

N E W   Z E A L A N D

Our carrier is Australia Post. 

We charge a $15 AUD for shipping to New Zealand on all orders.

When your item(s) have been shipped, you can track your item(s) here and sign up for updates via your mobile phone: auspost.com.au/mypost/track

 

R E S T   O F   W O R L D

2 - 3 Working days (depending on location)
 - $30 AUD

 

D E L I V E R Y

To ensure an easy delivery process please enter all contact details including phone number and email address when you are confirming your order details.

Delivery times may be affected by customs clearance delays. Please note that customs fees, taxes and any other additional costs are the responsibility of the customer. Any additional fees incurred due to delivery refusal or multiple failed attempts will be charged to the receiver. 

 

T R A C K I N G

All deliveries will include a tracking number, automatically emailed to you upon dispatch from VESNA. 

 

T E R M S   &   C O N D I T I O N S

Responsibility for incorrect address is at the customer's expense. We aim to delivery within the time as indicated above, at the time of your order, but we cannot guarantee this for circumstances out of our control with Australia Post. You are required to sign for the delivery of your item. You agree to inspect the Product for any obvious faults, defects or damage before you sign for delivery. You must take care when opening the Product so as not to damage it, particular if wearing sharp jewellery or opening the parcel using sharp instruments.  
For NZ  and INTERNATIONAL Orders, VESNA will not take responsibility for any duties or taxes which may be applied by customs.