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FAQ

What is your return policy?

Please check our full Returns Policy here

Where do you ship?

We ship any country that accepts DHL express. Please check your country's requirements at DHL

How do I return an item?

Please read our Returns and Exchanges Policy before sending items for return or exchange or contact us and we will help You with return process. 

What size I am?

Please read our size guide here. Feel free to email us at info@vesnacollections.com.au and we will be happy to help you find right size.

Can I preorder?

Yes, we accept preorders with 100% deposit.

How long will my order take to arrive?

In metro areas please allow 1-3 Business Days for your parcel to arrive, check our shipping page for more info.

Where are you located?

We are located in Melbourne, Australia.

Who will deliver my order to me?

Your order will be delivered by either Australia Post or by our preferred courier. If you provide PO Box address, it will be Australia Post.

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SIZE GUIDE